Residential Pest Control
Your complete guide to a residential treatment with us
About this service
Residential pest control protects your home, family and pets from the pests common to Newcastle, Lake Macquarie and Port Stephens. Our residential service covers everything from one-off general pest treatments to ongoing protection programs, rodent control, spider management and integrated termite defence. We identify the pest, assess your property, and apply targeted treatment using professional products and methods.
Pricing
General Pest Treatment is $220 to $450 depending on dwelling type, confirmed in your free written quote. Follow-up, if required, are $165.
| Service | Unit / Townhouse | Single Storey | Double Storey | Split Level | Large / Rural |
|---|---|---|---|---|---|
| General Pest Treatment | $220 | $275 | $330 | $330 | $450 |
Depending on your location, a travel surcharge may apply, and depending on the extent of the infestation, an infestation surcharge may apply. Any applicable surcharge is always confirmed in your written quote before work proceeds. Full conditions are on our pricing and warranty page.
Before your treatment
Follow these preparation steps so the treatment works as designed.
- Tell us which pests you've seen and where — photos help us identify the species before we arrive
- Clear kitchen benches, tidy cluttered corners and move furniture slightly off walls where possible
- Vacuum carpets and mop floors the day before; leave floors unwashed for 2 weeks after treatment
- Ensure access to the roof void manhole, subfloor hatch and hot water system
- Remove or cover pet food, water bowls and bedding; cover fish tanks and switch off air pumps
- Secure pets and children's items (toys, cots, highchairs) away from skirting boards
- Tell us in advance about pregnancy, illness, pet birds, reptiles or fish so we can adjust methods
Our treatment process
Inspection & Identification
We inspect your home, identify the pests and species present, and assess the extent of the problem and contributing conditions.
Tailored Treatment Plan
We recommend the most effective treatment approach for your situation, property type and the pests identified.
Professional Treatment
We apply targeted treatment using professional products and methods suited to each pest — inside and out.
Prevention & Follow-Up
We provide prevention advice and schedule follow-up treatment where needed to confirm lasting results.
What's included
- Interior treatment of living areas, kitchen, bathrooms and laundry
- External perimeter spray to entry points and harbourages
- Roof void and subfloor treatment where accessible
- Gel bait for cockroaches in kitchen and bathroom cupboards
- Web removal and spider treatment to eaves and windows
- Crack and crevice treatment to skirting and architraves
- Written treatment record and prevention advice
Not included (quoted separately)
- Termite treatment and barrier installation (quoted separately)
- Bed bug treatment (multi-visit specialist service)
- Possum removal and exclusion (quoted separately)
- Bird proofing and solar panel mesh
- Invasive inspection of sealed wall cavities
After your treatment
What to do, and what to expect, once we've finished.
- Keep children and pets off treated surfaces until dry — typically 1–2 hours
- Don't mop skirting boards or floor edges for at least 2 weeks
- Expect increased flushing of pests for several days after treatment
- Follow the prevention advice on your written service record — it's tailored to your property
- Book follow-up or seasonal treatments if your property is near bushland or water
- Call us if anything concerns you — your warranty period is on your service record
Children, pets & safety
Every residential treatment is planned around the safety of small children, pets and sensitive household members before any product is applied. Professional products are placed out of reach — in cracks, crevices, wall voids and roof voids — rather than broadcast across surfaces your family touches.
- Keep children and pets off treated surfaces until fully dry — typically 1–2 hours after treatment
- Cover fish tanks and switch off air pumps before we arrive; return them to normal once treatment is complete
- Remove or cover pet food and water bowls, and place pet bedding away from skirting boards and treated edges
- Tell us before treatment about pregnancy, medical conditions, pet birds, reptiles or fish so methods and products can be adjusted
- Ventilate the home after roof void dusting — open windows for a few hours if you're home
- Don't mop skirting boards or floor edges for at least 2 weeks — this preserves the residual barrier that keeps working after we leave
- Never move, open or handle bait stations or traps; store all products exactly as placed
- Safety Data Sheets for every product used on your property are available on request at any time
- If a child or pet contacts a wet treated surface, wash the area with soap and water and call us — or the Poisons Information Centre on 13 11 26 for guidance
Ready to solve your pest problem?
Get a free, no-obligation quote from Newcastle's pest control specialists. Targeted. Effective. Protected.